Employment opportunities in Merstham

Would you like to join our friendly Connevans team?

Connevans Limited is an independent family run company established 50+ years ago and specialises in meeting the needs of people who are deaf or hard of hearing. We employ approximately 30 people and operate from modern air-conditioned premises in Merstham, Surrey, which house all activities from administration to production and dispatch. We are driven by a strong family ethos with a friendly attitude.

Our job vacancies in Merstham, Surrey, are shown below.

Accounts Payable & Receivable – 25 hours per week

Connevans is currently recruiting for somebody to join our small accounts payable team of 3 people.

25 hours – days flexible.

The role of Accounts Payable & Receivable involves providing administrative and clerical support to the company.

The position holder will be responsible for processing, verifying and reconciling supplier invoices and sales receipts.

Job Responsibilities:

• Verifying & entering supplier invoices
• Ensuring credit is received for supplier returns
• Supplier statement reconciliation
• Scanning paperwork to supplier/customer accounts
• Entering & matching customer remittance advices
• Entering & matching credit card receipts
• Entering & matching cheque receipts

Accounts Payable job qualifications and requirements

No specific qualifications are required however an understanding of basic bookkeeping, accounting skills and accounting software are required.

We are looking for:

• Attention to detail
• Thoroughness
• Organisation
• Basic accounting experience
• Accounting software experience
• Good communication skills
• PC proficiency
• Excel/Word/Outlook experience
• Data entry skills
• Good maths skills

Attention to detail and data entry skills are important requirements.

Connevans is an equal opportunities employer and is committed to promoting equality and diversity in all the work that we do.

Customer Services Administrator

We are currently looking for a Customer Services Administrator to join our small and successful family run business. 

You will be responsible for being the first point of contact for all customer enquiries and we are seeking a candidate that is looking to commit to permanent employment. 

The role is a mixture of communicating with customers through telephone calls, emails and live chat as well as customer website support and order processing.  

Your key responsibilites will include:-

• Answering telephone calls & emails - dealing with customers enquiries and establishing their requirements
• Guiding customers through the website ordering process so they can successfully place orders
• Liaising with customers who contact us via our Live Chat facility
• Organising the training for end users following delivery of their equipment
• Liaising with installers and customers regarding installations
• Entering customer sales orders

The following characteristics are a requirement for the successful candidate:-

• Excellent verbal and written communication skills
• Must be able to use the telephone and must be confident speaking to customers and colleagues on all levels
• Customer Service experience essential
• Previous experience in a sales support role would be beneficial
• Experience and understanding when using the web in order to support customers through their user experience is essential
• Computer Literate - Outlook, Word, Excel
• Ability to work on your own with minimal supervision
• Ability to work accurately with attention to detail
• A ‘can do’ analytical approach with a friendly and helpful outlook

Connevans is an equal opportunities employer and is committed to promoting equality and diversity in all the work that we do.

For more information, please email info@connevans.com with an introductory letter and a copy of your CV.