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Employment opportunities in Merstham

Would you like to join our friendly Connevans team?

Connevans Limited is an independent family run company established 50+ years ago and specialises in meeting the needs of people who are deaf or hard of hearing. We employ approximately 30 people and operate from modern air-conditioned premises in Merstham, Surrey, which house all activities from administration to production and dispatch. We are driven by a strong family ethos with a friendly attitude.

Our job vacancies in Merstham, Surrey, are shown below.

Would you like to work with us?! We are currently looking for a Customer Service Administrator to join our small and successful family run business. The role is a mixture of communicating with customers through telephone calls/emails/live chat and customer order processing. We are seeking a candidate that is looking to commit to permanent employment. 

The following tasks are involved in the role: -

• Entering sales orders sent in by post, e-mail and fax on to the computer system
• Processing repairs through the system
• Answering the telephone/emails and dealing with customers enquiries
• Supporting customers using our Live Chat facility
• This will involve either answering the query or identifying the nature of the enquiry and passing it to the relevant people to deal with
• Organising the training for end users following delivery of the equipment
• Liaising with installers and customers regarding installations

The following characteristics are a requirement for the successful candidate:-

• Excellent verbal and written communication skills with a great telephone manner
• Customer Service experience
• Previous experience in a sales support role would be beneficial
• Computer Literate - Outlook, Word, Excel
• Ability to work on your own with minimal supervision
• Ability to work accurately with attention to detail
• Problem solver, not a problem finder!

Connevans is an equal opportunities employer and is committed to promoting equality and diversity in all the work that we do.

For more information, please email with an introductory letter and a copy of your CV.

Connevans Limited
Bridge House
1 Nutfield Road
Merstham, Surrey, RH1 3EB
United Kingdom
Customer Service
01737 247571
01737 644016
01737 223475
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