Solutions to improve the quality of life

Trying products - FAQ

Where can I try products?

In the first instance we would suggest talking with the hearing therapist at your local hospital hearing aid department or social services office who will have somebody who specialises in helping deaf people. They should have a range of equipment which they can demonstrate to help you decide which product is right for you.

Please visit our online shop which offers a huge range of products, guides and information. There is a world of assistive equipment available and we've written an exclusive Deaf Equipment explained guide which is a fantastic source of information and advice, detailing how technology can work for you and introducing you to products that you may not know existed!

The National Deaf Children's Society - NDCS - operate a 'Technology Test Drive' loan service of equipment for deaf children

If you live on the South Coast, Action for Deafness have a fully equipped resource centre in Haywards Heath and they have another fully equipped resource centre in Worthing at 51 Rowlands Road, Worthing. For full details, please visit their website here:


Page search reference: FAQTRY

Connevans Consultation Service

For customers wishing to see an advisor for demonstration of equipment, we at Connevans Limited are also able to offer a Consultation Service for products at our factory in Merstham, Surrey.

Different products require different level of staff skill and will typically need different lengths of session - so we've split products into 4 categories:

Group A: £17.50 (per 30min session) - Straightforward equipment with minimal set-up time eg. clocks, doorbells, hearing aid first aid

Group B: £22.50 (per 30min session) - Equipment with some se-up time eg. phones, mobile phones, TV listening aids, home loops

Group C: £125 (up to 2 hours) - Radio aid user set up and training session in Connevans headquarters in Merstham, Surrey

Group D: £650 (as much time as required) - Radio aid user set up and training session visiting the customer at their place of work. Includes milage (covers most of UK)

All prices are ex VAT and can be zero rated if the product can be zero rated. Our consultation fee is non refundable and is based on a private consultation of up to 30mins (unless otherwise stated). An extended session is charged on a pro-rata basis in multiples of 15mins.

All appointments must be pre-booked - to ensure a member of staff with appropriate product knowledge is available - we must point out that as a commercial company we are only able to discuss products that we sell, so we advise initially consulting an independent hearing therapist or social worker.

Please call us on 01737 247571 or email for more information about this service or to book an appointment.


Please contact us E-mail: if you have details of equipment demonstration facilities that we may add to this page.

Connevans Limited
Bridge House
1 Nutfield Road
Merstham, Surrey, RH1 3EB
United Kingdom
Customer Service
01737 247571
01737 644016
01737 223475
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