Solutions to improve the quality of life



Where can I register to be excluded from VAT?


  • There is a ‘note’ on each product which shows if a 0% VAT declaration as a result of disability can be made (as seen below in green text underneath the pricing on the product)





  • The basket declaration looks like this, there is a second question which asks the nature of the ‘disability’. For your information, there is not actually a requirement for somebody to be registered
  • The HMRC rules require a declaration to be made for each order so we are not allowed to just store a declaration and apply it to your orders

  • Not all products are eligible, ear plugs for example, are not eligible as indicated by the red sad smiley face icon. There is a requirement for the product to have the design intent to help with a disability and ear plugs are classed as a general product used by everybody. (We do not make the rules)

There is more information available here


To find this page again, search for: FAQWEBVAT


Connevans Limited
Bridge House
1 Nutfield Road
Merstham, Surrey, RH1 3EB
United Kingdom
Customer Service
01737 247571
01737 644016
01737 223475
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